Human Resource Assistant At Alorica 2023
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers — online, on the phone, through social media, and in-person
Job Description
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Job Summary
The Administrative Assistant role requires demonstrated ability to effectively coordinate administrative tasks related to recruiting and hiring/onboarding processes.
Ability to work in a fast-paced environment within a large BPO environment. Numerous priorities must be handled quickly and efficiently during the business day.
Performs paraprofessional, administrative work to support the daily Human Resources operations functions for multiple call-center facilities.
The position will support a talent acquisition team consisting of a Vice President and several Directors who work within high volume, exempt and executive level recruiting environments. The team is responsible for talent acquisition activities within multiple lines of business that are positioned across the United States. The team is tasked with hiring successfully and efficiently with a diverse environment.
The Administrative Assistant will oversee multiple administrative processes and have elevated levels of communication with internal and external leadership and client interaction.
Attention to detail and an elevated level of customer service is required.
Support to the HR/Recruiting team will include scheduling, new hire provisioning, travel arrangements, expense reconciliation, conference calls and will help support the team’s social media presence for recruiting efforts.
Job Responsibilities
- Performs general clerical, administrative duties such travel arrangements, onboarding, provisioning, scheduling, report generation, meeting minutes, etc.
- Ensures all employee files are accurate and up to date
- Coordinates reminders and notifications to managers regarding performance appraisals for staff
- Provides assistance and presentations to team members as needed
- Assists in coordination of employee functions
- Ensures and maintains accurate information in Oracle HRIS database
